The process of semantic web service composition arranges several web services into one composite service to realize complex workflows with an exploitation of semantics. This pape...
The present emergence of loosely-coupled, inter-enterprise collaboration, i.e., virtual organizations calls for new kind of middleware: generic, common facilities for managing cont...
Business–driven IT management (BDIM) offers a promising approach to managing enterprise IT infrastructure and services efficiently and to improving business results at the same ...
Many companies have found out the hard way that successful ecommerce requires more than a flashy web presence. Existing business processes must be seamlessly integrated with the n...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
We describe a visualization application intended for operational use in formulating business strategy in the customer service arena. The visualization capability provided in this ...