In order to increase efficiency, enterprises support their business processes by information technology (IT). The majority of business processes requires human interaction. By mea...
Stefan Link, Philip Hoyer, Thomas Schuster, Sebast...
Human interaction like entering some data, making decisions etc. has to be dealt with as an integral part of today’s business processes and the supporting IT likewise. Hence, hu...
Stefan Link, Philip Hoyer, Tilmann Kopp, Sebastian...
In the context of knowledge-intensive work, making the relevant knowledge available to the people needing it for their work is a key issue. One approach is to capture such knowled...
Reference models are an important aid for business process modeling and design. Their aim is to capture domain knowledge and assist in the design of enterprise specific business pr...
Abstract Nowadays, process oriented software systems, like many business information systems, don't exist only in one single version, but in many variants for better coverage ...