A variety of software-based systems are being used as training media. There is not, however, an accepted approach to evaluating the usability of these systems. Traditional usabilit...
Clint A. Bowers, Janis A. Cannon-Bowers, Talib S. ...
MailCall is a telephone-based messaging system using speech recognition and synthesis. Its nonvisual interaction approaches the usability of visual systems through a combination o...
This paper describes the design of ConvoCons, a system to promote affinity of group members working in a co-located multitouch environment. The research includes an exploratory stu...
The Wizard of Oz (WOz) technique is an experimental evaluation mechanism. It allows the observation of a user operating an apparently fully functioning system whose missing servic...
When an offence occurs, the victim and offender can overcome the harm done through forgiveness. This paper demonstrates how forgiveness can be supported in social system design. W...
Asimina Vasalou, Jens Riegelsberger, Adam N. Joins...