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CHI
2010
ACM
14 years 3 months ago
Bringing the field into focus: user-centered design of a patient expertise locator
Managing personal aspects of health is challenging for many patients, particularly those facing a serious condition such as cancer. Finding experienced patients, who can share the...
Andrea Civan-Hartzler, David W. McDonald, Chris Po...
SIGSOFT
2001
ACM
14 years 9 months ago
An empirical study on the utility of formal routines to transfer knowledge and experience
Most quality and software process improvement frameworks emphasize written (i.e. formal) documentation to convey recommended work practices. However, there is considerable skeptic...
Reidar Conradi, Tore Dybå
CHI
2008
ACM
14 years 9 months ago
Conversation pivots and double pivots
Many sites on the web offer collaborative databases that catalog items such as bands, events, products, or software modules. Conversation pivots allow readers to navigate from pag...
Daniel Xiaodan Zhou, Nathan Oostendorp, Michael He...
HICSS
2009
IEEE
74views Biometrics» more  HICSS 2009»
14 years 3 months ago
Unleashing Mobility in the Organization: A Time-Geography Perspective
The increased fluidity and agility of organizations demand the smooth mediation of information technology (IT) between user and task. As rigid hierarchies are giving way to open, ...
Douglas M. Schutz, Yong-Young Kim, Youngjin Yoo
JCDL
2009
ACM
162views Education» more  JCDL 2009»
14 years 3 months ago
No bull, no spin: a comparison of tags with other forms of user metadata
User-contributed tags have shown promise as a means of indexing multimedia collections by harnessing the combined efforts and enthusiasm of online communities. But tags are only o...
Catherine C. Marshall