The widespread use of computers and of the internet have brought about human information overload, particularly in the areas of internet searches and email management. This has ma...
A knowledge base is maintained by modifying its conceptual model and by using those modifications to specify changes to its implementation. The maintenance problem is to determine ...
In this paper, product structure is taken as knowledge acquisition point, and the effective knowledge acquisition path is discussed by establishing the associated relationship bet...
This chapter describes a novel knowledge-based methodology and computer toolset for helping business process designers and participants better manage exceptions (unexpected deviati...
This paper considers the problem of computer user support and workplace learning in general. Theoretically our work is influenced by ideas on knowledge management, expertise netwo...