Customer value is crucial in predicting customer choice in traditional consumer behavior research. However, online customer value can be different from its offline counterpart bec...
On the desktop, an application can expect to control its user interface down to the last pixel, but on the World Wide Web, a content provider has no control over how the client wi...
Michael Bolin, Matthew Webber, Philip Rha, Tom Wil...
Visualization is essential for understanding the increasing volumes of digital data. However, the process required to create insightful visualizations is involved and time consumin...
Emanuele Santos, Lauro Lins, James P. Ahrens, J...
A research organization responds to a variety of customer requests. Each high level request is broken down into a set of low level requests. For each low level request, the resear...
Recent research has demonstrated the benefits of active networks: customized network services can easily be built and modified, packet streams can be processed inside the network...