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ECIS
2001
13 years 8 months ago
Re orienting information systems for customer centric service: The case of the Greek Ministry of Finance
Governments are employing modern information and communication technologies to better serve society. Raising the effectiveness of government as well as the quality of the civil se...
Dimitrios S. Stamoulis, Dimitris Gouscos, Panagiot...
ECAI
2000
Springer
13 years 11 months ago
Gaining Insights into Web Customers using Web Intelligence
The web is fast maturing into an important marketing medium that provides businesses with the ability to undertake oneto-one marketing and provide personalised services to their cu...
Sarabjot S. Anand, Matthias Baumgarten, Alex G. B&...
JSS
2007
104views more  JSS 2007»
13 years 7 months ago
Institutionalization of software product line: An empirical investigation of key organizational factors
A good fit between the person and the organization is essential in a better organizational performance. This is even more crucial in case of institutionalization of a software pr...
Faheem Ahmed, Luiz Fernando Capretz, Shahbaz Ali S...
JUCS
2010
167views more  JUCS 2010»
13 years 5 months ago
Ontology based Approach in Knowledge Sharing Measurement
: For many years, physical asset indicators were the main evidence of an organization’s successful performance. However, the situation has changed following the revolution of inf...
Behrang Zadjabbari, Pornpit Wongthongtham, Farookh...
IADIS
2004
13 years 8 months ago
Marketing capability and E-business performance: a case study of a retail bank
This paper addresses the significance of marketing capability for e-business performance in retail banking. A conceptual framework was built on the marketing and strategic managem...
Helena Ahola, Johanna Ahola