End-to-end evaluations of conversational dialogue systems with naive users are currently uncovering severe usability problems that result in low task completion rates. Preliminary...
Though attention to evaluating human-robot interfaces has increased in recent years, there are relatively few reports of using evaluation tools during the development of humanrobo...
We present the first user study of out-of-turn interaction in menu-based, interactive voice-response systems. Out-ofturn interaction is a technique which empowers the user (unable...
Saverio Perugini, Taylor J. Anderson, William F. M...
The main aim of the work presented here is to contribute to computer science advances in the multimodal usability area, in-as-much as it addresses one of the major issues relating...
This paper discusses possibilities and problems arising in the design of usable interactive systems when both visual and haptic interaction modes are available. Communicational an...