: We consider socio-technical processes, i.e. processes where machines as well as humans participate. Typical examples occur in sales processes in e-commerce. Three modeling tasks ...
For the World Wide Web, the Transmission Control Protocol (TCP) and the HyperText Transfer Protocol (HTTP) are two important protocols. However, interactions between these two pro...
The authors introduce a decision chart previously developed to identify web site features that would be suitable for small businesses in their interactions with customers. The dec...
Integrating complex enterprise systems is challenging and reliability and performance of the integrated systems can be problematic when using typical solutions of distributed tran...
John C. Grundy, Jun Bai, John Blackham, John G. Ho...
When a security incident occurs it is sometimes necessary to identify its causes for legal and cautionary purposes. In an attempt to hide the origin of her connection, a malicious...