Modern IT systems serve many different business processes on a shared infrastructure in parallel. The automatic request execution on the numerous interconnected components, hosted...
Contemporary information systems (e.g., WfM, ERP, CRM, SCM, and B2B systems) record business events in so-called event logs. Business process mining takes these logs to discover p...
Wil M. P. van der Aalst, Hajo A. Reijers, A. J. M....
Processes for crisis mitigation must permit coordination flexibility and dynamic change to empower crisis mitigation coordinators and experts to deal with the unexpected situatio...
Dimitrios Georgakopoulos, Hans Schuster, Donald Ba...
Under the umbrella of buzzwords such as “Business Activity Monitoring” (BAM) and “Business Process Intelligence” (BPI) both academic (e.g., EMiT, Little Thumb, InWoLvE, Pro...
Boudewijn F. van Dongen, Ana Karla A. de Medeiros,...
The World Wide Web has transformed itself in the last few years from a simple state-less multimedia platform to a global distributed processing environment. As Web computing gains...