Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
With the constant progress of multimedia technology and network bandwidth, the traditional teaching environment that based on text and pictures, will be integrated with media stre...
Web authoring environments enable end-users to create applications that integrate information from other web sources. Users can create web sites that include built-in components t...
The Insight Lab is an immersive environment designed to support teams who create design requirements documents. Requirements emerge from a deep understanding of a problem domain, ...
Wireless sensor networks are often used by experts in many different fields to gather data pertinent to their work. Although their expertise may not include software engineering, ...
Alan Dearle, Dharini Balasubramaniam, Jonathan Lew...