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» Evaluation of Technologies for Business Process Automation
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CNSM
2010
13 years 5 months ago
Facing the unpredictable: Automated adaption of IT change plans for unpredictable management domains
Abstract--Change Management, a core process of the Information Technology Infrastructure Library (ITIL), is concerned with the management of changes to IT infrastructure and servic...
Sebastian Hagen, Alfons Kemper
HICSS
2002
IEEE
87views Biometrics» more  HICSS 2002»
14 years 13 days ago
Using Enterprise Reference Models for Automated ISO 9000 Compliance Evaluation
A computational enterprise model representing key facets of an organization can be an effective tool. For example, a specific organization's quality management business proce...
Henry M. Kim, Mark S. Fox
ICEBE
2005
IEEE
165views Business» more  ICEBE 2005»
14 years 1 months ago
Distributed Policy Specification and Enforcement in Service-Oriented Business Systems
Service-Oriented Computing (SOC) and Web Services (WS) provide a flexible computing platform for electronic business and commerce. Introducing policy-based computing to service-or...
Wei-Tek Tsai, Xinxin Liu, Yinong Chen
ICWS
2010
IEEE
13 years 9 months ago
Extending BPMN for Supporting Customer-Facing Service Quality Requirements
Service-oriented computing promises to create flexible business processes and applications on demand by dynamically assembling loosely coupled services within and across organizati...
Kawther Saeedi, Liping Zhao, Pedro R. Falcone Samp...
CAISE
2006
Springer
13 years 9 months ago
Process Support in eHome Systems: Empowering Providers to Handle a Future Mass Market
Abstract. This paper focuses on the sales and distribution phase in eHome systems. The huge market potential for affordable solutions leads to a multiplicity in terms of millions o...
Ibrahim Armac, Michael Kirchhof