This paper considers the problem of computer user support and workplace learning in general. Theoretically our work is influenced by ideas on knowledge management, expertise netwo...
Many business solutions provide best practice process templates, both generic as well as for specific industry sectors. However, it is often the variance from template solutions th...
We introduce callable products into a finite-capacity, two-period sales or booking process where low-fare customers book first. A callable product is a unit of capacity sold at th...
In this paper we demonstrate how light weight tools can be used to increase the level of confidence in Z specifications. In particular we outline the Pipedream approach to explori...
Edmund Kazmierczak, Michael Winikoff, Philip W. Da...
Inherent complexity of the e-Government application domain is also reflected in the workflows of e-Government service provision. This paper reports on how some real examples e-Gove...