The paper presents a new theoretical framework for coordinating an inter-unit collaborative service process towards a joint customer. The common service process is itself presente...
Reference models are an important aid for business process modeling and design. Their aim is to capture domain knowledge and assist in the design of enterprise specific business pr...
Electronic commerce applications (e-commerce) need connecting technologies to support the external, agreed-upon or flexible business processes. This requires a specification of th...
The rapid growth of service coordination languages creates a need for methodological support for coordination design. Coordination design differs from workflow design because a ...
Change and evolution of business and technology imply change and evolution of development processes. Besides that for a certain enterprise or a project we will usually integrate e...
Michael Gnatz, Frank Marschall, Gerhard Popp, Andr...