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HT
2003
ACM
14 years 3 months ago
2003
ACM
This paper addresses the problem of organizing material in mixed digital and physical environments. It presents empirical examples of how people use collectional artefacts and org...
SIGUCCS
2003
ACM
14 years 3 months ago
2003
ACM
It has been our effort at Ringling school to provide our campus community with the capability to uniformly access resources across multiple platforms. Empowering the user with a s...
SIGUCCS
2003
ACM
14 years 3 months ago
2003
ACM
The User Services unit of Information Technologies at the University of Delaware operates nine public computing facilities and employs about 150 students who work as assistants in...
SIGUCCS
2000
ACM
14 years 2 months ago
2000
ACM
We presented a paper in Denver that addressed our Remedy design process. At that time we talked about our current development process, but we hadn't implemented the product a...
SIGUCCS
2000
ACM
14 years 2 months ago
2000
ACM
Over the past decade, distributed computing necessitated a centralized support environment at most colleges and universities. This development has given campus computer users the ...