Taking a process research approach, we have followed a government agency in the railroad industry over a six-year-period as they have engaged in an IT-based innovation project. Pr...
An emerging tapestry of computations will soon integrate systems around the globe. It will evolve without central control. Its complexity will be vast. We need new ideas, tools an...
We investigate the following question. Do populations of evolving agents adapt only to their recent environment or do general adaptive features appear over time? We find statistica...
In a service-oriented architecture, software services interact by means of message exchanges that follow certain patterns documented in the form of behavioural interfaces. As any s...
This paper reports a study of Personal Information Management (PIM), which advances research in two ways: (1) rather than focusing on one tool, we collected cross-tool data relati...