The performance evaluation of an information retrieval system is a decisive aspect for the measure of the improvements in search technology. Our work intends to provide a framewor...
Abstract--Support analytics (i.e., statistical analysis, modeling and mining of customer/operations support tickets data) is important in service industries. In this paper, we adop...
Girish Keshav Palshikar, Harrick M. Vin, Mohammed ...
Naval Surface Warfare Center Dahlgren Division; under joint sponsorship of the Office of Naval Research; the Naval Command, Control, and Ocean Surveillance Center; and the Naval S...
Before the advent of Hidden Markov Models(HMM)-based speech recognition, many speech applications were built using pattern matching algorithms like the Dynamic Time Warping (DTW) ...
When people engage in conversation, they tailor their utterances to their conversational partners, whether these partners are other humans or computational systems. This tailoring...
Marilyn A. Walker, Steve Whittaker, Amanda Stent, ...