Abstract. Fredo is a generic domain-independent broker that creates valueadded information taking into account the preferences specified by its clients. Fredo uses ontology service...
We discuss findings from observation, interviews, and textual analysis of instant messaging use in a university research lab setting. We propose a method for characterizing the te...
: Much effort has been expended in creating online meeting spaces and information resources to foster social networks, create synergies between collocated and remote colleagues, an...
Elizabeth F. Churchill, Les Nelson, Laurent Denoue...
Elderly adults face two serious challenges bridging the digital divide. First, many suffer from physical or cognitive disabilities, which inhibit computer use. Second, the “tradi...
Using role play at every stage of the design process has been a vital tool for IDEO in working with clients and users. With the dual properties of bringing participants into the m...