Identifying effective tutorial strategies is a key problem for tutorial dialogue systems research. Ongoing work in human-human tutorial dialogue continues to reveal the complex phe...
Kristy Elizabeth Boyer, Eunyoung Ha, Michael D. Wa...
Users of traditional tutorials and help systems often have difficulty finding the components described or pictured in the procedural instructions. Users also unintentionally miss ...
: OSM is a novel approach to usability analysis and design that focuses on the quality of fit between the concepts the user is working with and those represented within supporting ...