Two groups of 8 participants experimented two enhancements of standard online help for the general public during one hour: adaptive proactive (AP) assistance and multimodal user su...
Recent years saw an increased interest in the use and the construction of large corpora. With this increased interest and awareness has come an expansion in the application to kno...
While the Semantic Web requires a large amount of structured knowledge (triples) to allow machine reasoning, the acquisition of this knowledge still represents an open issue. Indee...
Interactive tools to help users author plans or processes are essential in a variety of domains. KANAL helps users author sound plans by simulating them, checking for a variety of...
Marketing databases are currently one of the most important resources in any marketing departments. Regarding their customer knowledge needs many of them had develop their own dat...