Organizations have long had the need to record and protect the knowledge that is their intellectual capital. However, the primary burden for knowledge management has been borne by...
Beatrix Zimmermann, Michael E. Atwood, Sabina Webb...
Knowledge Management is a necessary and integral part of an effective and successful support organization, yet it is also a buzzword that is perhaps over-hyped and over-used. How ...
Abstract. Developing and maintaining software systems is a knowledge intensive task. One needs knowledge of the application domain of the software, the problem the system solves, t...
This paper crystallises out some key findings of knowledge management practices from a Finnish survey on the insurance industry. 15 Finnish insurance companies of different sizes ...