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» Knowledge Management in the Service and Support Business
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MATES
2005
Springer
14 years 1 months ago
Collaborative Agent-Based Knowledge Support for Empirical and Knowledge-Intense Processes
Independent from specific application domains, similar requirements can be identified regarding information needs during daily work. For coping with generality on the one hand an...
Andrea Freßmann, Kerstin Maximini, Rainer Ma...
IADIS
2004
13 years 9 months ago
National Center of Eco-Business Management CENABIO
This paper describes CENABIO - National Center of Eco-business Management, powered by an intelligent system to support eco-business (SISBIO). By using Artificial Intelligence and ...
Filipe Corrêa da Costa, Hugo Cesar Hoeschl, ...
EDOC
2002
IEEE
14 years 16 days ago
Automated Management of Inter-Organisational Applications
Inter-organisational applications require improved support from middleware services. This paper analyses the management requirements of multidomain applications, covering both tec...
Lea Kutvonen
DKE
2002
119views more  DKE 2002»
13 years 7 months ago
Enabling the creation of knowledge about software assets
In most companies two factors play a crucial role: managing the knowledge that is necessary for doing business and managing the hardware and software infrastructure that supports ...
Paul Klint, Chris Verhoef
KDD
2009
ACM
260views Data Mining» more  KDD 2009»
14 years 8 months ago
Enabling analysts in managed services for CRM analytics
Data analytics tools and frameworks abound, yet rapid deployment of analytics solutions that deliver actionable insights from business data remains a challenge. The primary reason...
Indrajit Bhattacharya, Shantanu Godbole, Ajay Gupt...