This paper presents results of an extensive long-term clickstream study of Web browser usage. Focusing on character and challenges of page revisitation, previous findings from sev...
Hartmut Obendorf, Harald Weinreich, Eelco Herder, ...
With customer relationship management (CRM) companies move away from a mainly product-centered view to a customer-centered view. Resulting from this change, the effective manageme...
: Web usage mining, possibly used in conjunction with standard approaches to personalization such as collaborative filtering, can help address some of the shortcomings of these tec...
Bamshad Mobasher, Honghua Dai, Tao Luo, Miki Nakag...
Abstract. "Web 2.0" is a term frequently mentioned in media - apparently, applications such as Wikipedia, Social Network Services, Online Shops with integrated recommende...
In this paper we present the concept of ActivityCentric Collaboration Using Service-Oriented Architectures (ACCUSO), which addresses the requirements arising from ad-hoc collabora...
Daniel Schall, Robert Gombotz, Christoph Dorn, Sch...