This paper contributes to a facet from the area of Web Information Retrieval that has recently received much attention: The satisfaction of a user's personal information need ...
Large software projects often require a programmer to make changes to unfamiliar source code. This paper presents the results of a formative observational study of seven professio...
Robert DeLine, Amir Khella, Mary Czerwinski, Georg...
Abstract Making sense of circumstances and situations is critical to coordinate cooperative work. Especially in process control domains, we may expect that effective and reliable o...
Online training and support objects can be difficult and timeconsuming to create. Written words are often ignored by users who want someone to show them a procedure. Viewlets are ...
Summarization of web pages is a very interesting topic from both academic and commercial point of view. Academically, it is challenging to create a summary of a document (e.g. a w...
Hassan Alam, Rachmat Hartono, Aman Kumar, Ahmad Fu...