We give a quick overview of some key issues in (quantitative) call center management: building realistic models, developing efficient tools to simulate these models, finding qui...
The European Accessible Information Network (EUAIN) is currently examining issues relating to accessible content processing. With the support of key European publishers, it has be...
David Crombie, Roger Lenoir, Neil McKenzie, Franci...
In this paper we present a software approach to managing complexity for haptic rendering of large-scale geometric models, consisting of tens to hundreds of thousands of distinct g...
Mobile payments are predicted to have a bright future as m-commerce becomes more popular. However, this promising application has not been as successful as anticipated. This can b...
In order to efficiently manage and use of the information on the Web it becomes crucial to provide personalization not only within single systems, but across various web applicati...