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QEST
2006
IEEE
15 years 10 months ago
Modeling and Optimization Problems in Contact Centers
We give a quick overview of some key issues in (quantitative) call center management: building realistic models, developing efficient tools to simulate these models, finding qui...
Pierre L'Ecuyer
ELPUB
2006
ACM
15 years 10 months ago
Identifying Trends in Accessible Content Processing
The European Accessible Information Network (EUAIN) is currently examining issues relating to accessible content processing. With the support of key European publishers, it has be...
David Crombie, Roger Lenoir, Neil McKenzie, Franci...
HAPTICS
2005
IEEE
15 years 10 months ago
Dynamic Primitive Caching for Haptic Rendering of Large-Scale Models
In this paper we present a software approach to managing complexity for haptic rendering of large-scale geometric models, consisting of tens to hundreds of thousands of distinct g...
Mashhuda Glencross, Roger J. Hubbold, Ben Lyons
HICSS
2005
IEEE
183views Biometrics» more  HICSS 2005»
15 years 10 months ago
A Disruption Analysis in the Mobile Payment Market
Mobile payments are predicted to have a bright future as m-commerce becomes more popular. However, this promising application has not been as successful as anticipated. This can b...
Jan Ondrus, Yves Pigneur
ICALT
2005
IEEE
15 years 10 months ago
Discovery Service for User Models in a Multi-Application Context
In order to efficiently manage and use of the information on the Web it becomes crucial to provide personalization not only within single systems, but across various web applicati...
Vadim I. Chepegin, Lora Aroyo, Paul De Bra