The User Services unit of Information Technologies at the University of Delaware operates nine public computing facilities and employs about 150 students who work as assistants in...
This paper will discuss how the Information Services Client Services group facilitates the support of campus computer labs. It will discuss how one group consisting of three full-...
: Swift and frictionless launches of new products are a decisive capability of future telecommunication providers, especially in an all-IP production environment. These processes a...
Currently, many industrial initiatives focus on web-based applications. In this context an important requirement is that the user should only rely on a standard web browser. Hence...