1709 search results - page 12 / 342 » Managing Customer Expectations |
JDCTA
2010
13 years 2 months ago
2010
The approach for predictive analysis focuses on a business strategy to streamline business-customer relationships in order to maximize client satisfaction and thereby improve cust...
HICSS
2006
IEEE
14 years 1 months ago
2006
IEEE
The management of customer relationships has become a top priority for companies in the last years. Despite this, little is known about the factors of successful CRM implementatio...
CEAS
2004
Springer
13 years 11 months ago
2004
Springer
The day to day rhetoric associated with spam control focuses on measures, technology, rules or fees to impose order or control. These efforts concentrate on the broad range of mess...
ICIS
2000
13 years 8 months ago
2000
Even as they enjoy impressive growth, one of the major challenges facing providers of online services is a high rate of customer turnover. It has adverse impacts on business perfo...
ER
2007
Springer
14 years 1 months ago
2007
Springer
Customer Relationship Management (CRM) is a strategy that supports an organization’s decision-making process to retain long-term and profitable relationships with its customers....