Organisations that follow the CMM-road towards software process improvement tend to spend large amounts of money and effort. This is certainly the case in the company ING which le...
Rob J. Kusters, Jos J. M. Trienekens, Wilmar Hasso...
The European Accessible Information Network (EUAIN) is currently examining issues relating to accessible content processing. With the support of key European publishers, it has be...
David Crombie, Roger Lenoir, Neil McKenzie, Franci...
Abstract. Service Oriented Architecture (SOA) forms an ideal infrastructure for Business Process Management as applications are invoked using standard interfaces and protocols. Aut...
Abstract— Network processing is becoming an increasingly important paradigm as the Internet moves towards an architecture with more complex functionality inside the network. Mode...
We have built a set of integrated AI systems (called conversation machines) to enable transaction processing over the telephone for limited domains like stock trading and banking....
Wlodek Zadrozny, Catherine G. Wolf, Nanda Kambhatl...