Every campus department needs computer support, from ordering and setting up new computers to installing software and answering software questions. This is in addition to training...
Service providers like Google and Amazon are moving into the SaaS (Software as a Service) business. They turn their huge infrastructure into a cloud-computing environment and aggr...
Wai Kit Wong, David Wai-Lok Cheung, Ben Kao, Nikos...
Markov models have been widely used for modelling users' navigational behaviour in the Web graph, using the transitional probabilities between web pages, as recorded in the w...
Crisis Management and Disaster Recovery have gained immense importance in the wake of recent man and nature inflicted calamities. A critical problem in a crisis situation is how t...
Li Zheng, Chao Shen, Liang Tang, Tao Li, Steven Lu...
Traditional process support systems typically offer a static composition of atomic tasks to more powerful services. In the real world, however, processes change over time: busines...