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HICSS
2003
IEEE
214views Biometrics» more  HICSS 2003»
14 years 1 months ago
An Event Driven Approach to Customer Relationship Management in e-Brokerage Industry
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
HICSS
2003
IEEE
202views Biometrics» more  HICSS 2003»
14 years 1 months ago
Adoption Process of Upgrading Software: An Empirical Study of Windows XP
There are many studies in Information Systems on the adoption of new innovations. This paper, on the other hand, presents the findings of an empirical study, which explores factor...
Michael C. L. Lai, Susanna S. Y. Ho, Wendy W. Y. H...
HICSS
2003
IEEE
207views Biometrics» more  HICSS 2003»
14 years 1 months ago
Formalizing Multi-Agent POMDP's in the context of network routing
This paper uses partially observable Markov decision processes (POMDP’s) as a basic framework for MultiAgent planning. We distinguish three perspectives: first one is that of a...
Bharaneedharan Rathnasabapathy, Piotr J. Gmytrasie...
NCA
2003
IEEE
14 years 1 months ago
Web Proxy Cache Replacement: Do's, Don'ts, and Expectations
Numerous research efforts have produced a large number of algorithms and mechanisms for web proxy caches. In order to build powerful web proxies and understand their performance, ...
Peter Triantafillou, Ioannis Aekaterinidis
AOSD
2003
ACM
14 years 1 months ago
Quantifying aspects in middleware platforms
Middleware technologies such as Web Services, CORBA and DCOM have been very successful in solving distributed computing problems for a large family of application domains. As midd...
Charles Zhang, Hans-Arno Jacobsen
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