: We consider socio-technical processes, i.e. processes where machines as well as humans participate. Typical examples occur in sales processes in e-commerce. Three modeling tasks ...
Abstract. The United Nation's Centre for Trade Facilitation and Electronic Business (UN/CEFACT) is an e-business standardization body. It is known from its work on UN/EDIFACT ...
Birgit Hofreiter, Christian Huemer, Philipp Liegl,...
Authentication and Authorisation Infrastructures (AAIs) are gaining momentum throughout the Internet. Solutions have been proposed for various scenarios among them academia, GRID ...
An extensive literature research in the fields of IT and business science reveals that service-related terms as service and e-service have multiple interpretations within busines...
In this paper we describe our mining system which automatically mines tags from feedback text in an eCommerce scenario. It renders these tags in a visually appealing manner. Furth...
Kavita A. Ganesan, Neelakantan Sundaresan, Harshal...