This article describes the method of Mobile Process Landscaping by example of a project in which the service processes of a company from the housing industry were analyzed regardin...
Abstract. The adoption of mobile technologies into companies frequently follows a technology -driven approach without precise knowledge about the potential benefits that may be rea...
In the VTT PLAMOS (Plant Model Services for Mobile Process Maintenance Engineer) project new tools were developed for modern maintenance work carried out in industrial plants by ei...
—Today, international mobile roaming (IMR) is experiencing changes both in terms of technology and business models. Traditionally, voice and SMS have been the only services offer...
Business processes are increasingly key to the success of companies in the service industry. It is important that these processes are designed and maintained to deliver the most c...
Simon Dennis, Ben C. King, Martin Hind, Stewart Ro...