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AUIC
2004
IEEE
13 years 11 months ago
A Knowledge Management Approach to User Support
This paper considers the problem of computer user support and workplace learning in general. Theoretically our work is influenced by ideas on knowledge management, expertise netwo...
R. T. Jim Eales
AMEC
2003
Springer
14 years 19 days ago
Improving Learning Performance by Applying Economic Knowledge
Digital information economies require information goods producers to learn how to position themselves within a potentially vast product space. Further, the topography of this spac...
Christopher H. Brooks, Robert S. Gazzale, Jeffrey ...
HICSS
2003
IEEE
159views Biometrics» more  HICSS 2003»
14 years 20 days ago
Building a Knowledge Sharing Company - Evidence From the Finnish Insurance Industry
This paper crystallises out some key findings of knowledge management practices from a Finnish survey on the insurance industry. 15 Finnish insurance companies of different sizes ...
Gunilla Widén-Wulff, Reima Suomi
ECIS
2004
13 years 8 months ago
Beyond Knowledge Management - Introducing a framework for Learning Management Systems
In the knowledge economy, a firm's intellectual capital represents the only sustainable source of competitive advantage. Intellectual capital manifests itself, predominantly,...
Audrey Dunne, Tom Butler
LSO
2004
Springer
14 years 22 days ago
Embedding Experiences in Micro-didactical Arrangements
Experience-based Information Systems (EbIS) enable organizations to capture, store and reuse knowledge and experiences for continuous competence development. However, there are sev...
Eric Ras, Stephan Weibelzahl