This paper considers the problem of computer user support and workplace learning in general. Theoretically our work is influenced by ideas on knowledge management, expertise netwo...
Digital information economies require information goods producers to learn how to position themselves within a potentially vast product space. Further, the topography of this spac...
Christopher H. Brooks, Robert S. Gazzale, Jeffrey ...
This paper crystallises out some key findings of knowledge management practices from a Finnish survey on the insurance industry. 15 Finnish insurance companies of different sizes ...
In the knowledge economy, a firm's intellectual capital represents the only sustainable source of competitive advantage. Intellectual capital manifests itself, predominantly,...
Experience-based Information Systems (EbIS) enable organizations to capture, store and reuse knowledge and experiences for continuous competence development. However, there are sev...