It is extremely hard for a global organization with services over multiple channels to capture a consistent and unified view of its data, services, and interactions. While SOA and...
Ismail Ari, Jun Li, Riddhiman Ghosh, Mohamed Dekhi...
Virtual organizations are perceived as a means for achieving flexibility. However, shared inter-organizational business processes may pose additional constraints on the internal pr...
We outline a procedure called communicative and material functions analysis that can be used to derive business modeling concepts. It is rooted in the language-action perspective o...
Six basic notions concerning business processes and their supporting information systems are presented and discussed, on the basis of one common theory. This yields that these noti...
Automating business processes especially in the tertiary sector is still a challenge as they are normally knowledge intensive, little automated but compliance relevant. To meet the...
Daniela Feldkamp, Knut Hinkelmann, Barbara Thö...