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SIGUCCS
2000
ACM
13 years 11 months ago
Remedial Help Desk 101 at Florida State University
The User Services division of the Office of Technology Integration is the "safety net" for computer support at Florida State University (FSU). Areas of support include t...
Diana Orrick, Jeff Bauer, Ernest McDuffie
ECIS
2001
13 years 8 months ago
Knowledge Management in Network Contexts
Gaining and sustaining competitive advantage through knowledge sharing and network-based knowledge processes is a process involving the tasks of formulating a strategic vision, fo...
Sven A. Carlsson
HICSS
1999
IEEE
267views Biometrics» more  HICSS 1999»
13 years 11 months ago
Annotate: A Web-based Knowledge Management Support System for Document Collections
Knowledge management is an increasingly important source of competitive advantage for organizations. Knowledge is a renewable, re-usable and accumulating asset of value to firms t...
Mark Ginsburg, Ajit Kambil
IADIS
2004
13 years 8 months ago
Expert Systems and Business Intelligence Applications in Knowledge Management Processes
The paper discusses information and knowledge as the primary factors conditioning the efficiency of decision taking processes. Business Intelligence systems and Expert Systems are...
Leszek Kieltyka, Edyta Kulej-Dudek
HICSS
2008
IEEE
119views Biometrics» more  HICSS 2008»
14 years 1 months ago
Eliciting and Validating Knowledge in Knowledge Management Systems
This article identifies two significant challenges in implementing Knowledge Management Systems (KMS), then, proposes solutions based on information economics. A knowledge market ...
Hind Benbya, Marshall W. van Alstyne