IMT-2000 has been developing in both cdma2000 and W-CDMA, and their convergence or harmonization has also been discussed in several standard organizations. Besides the most expert...
This paper studies the pricing of software development outsourcing. Two pricing techniques – time and material and fixed price – are described and the economic conditions for ...
The DMTF’s recent work on management information modeling in the IP world has highlighted that a number of problems are still unsolved in this important area of enterprise manage...
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
For several years wehave been pursuing a vision of knowledgeon demand,the ability for all users to access knowledgeregardlessof time, location, deviceor level of expertise. This p...