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» Satisfaction with Internet-Based Services
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MOBIHOC
2004
ACM
14 years 9 months ago
Locating cache proxies in manets
Caching Internet based services is a potentially important application for MANETs, as it can improve mobile users' perceived quality of service, reduce their energy consumpti...
Roy Friedman, Maria Gradinariu, Gwendal Simon
HICSS
2007
IEEE
84views Biometrics» more  HICSS 2007»
14 years 4 months ago
It's All News to Me: The Effect of Instruments on Ratings Provision
In this paper, we address an issue of design in online rating systems: how many items should be elicited from the ratings provider. Recommender and reputation systems have traditi...
Cliff Lampe, R. Kelly Garrett
ICC
2007
IEEE
102views Communications» more  ICC 2007»
14 years 4 months ago
Fair Scheduling for On-Demand Time-Critical Data Broadcast
— This paper presents a fair scheduling scheme for on-line scheduling on-demand time-critical data broadcast in the context of real-time information dissemination. The design of ...
Chih-Lin Hu
ICIW
2007
IEEE
14 years 4 months ago
E-Satisfaction - A Comprehensive Framework
As more and more e-retailers promise their customers that online experiences will be satisfying ones, understanding what creates a satisfying customer experience becomes crucial. ...
Akshay Anand
WWIC
2010
Springer
575views Communications» more  WWIC 2010»
14 years 2 months ago
Techniques for Measuring Quality of Experience
Quality of Experience (QoE) relates to how users perceive the quality of an application. To capture such a subjective measure, either by subjective tests or via objective tools, is...
Fernando A. Kuipers, Robert E. Kooij, Danny De Vle...