In the knowledge economy, a firm's intellectual capital represents the only sustainable source of competitive advantage. Intellectual capital manifests itself, predominantly,...
Enterprises today wish to manage their IT resources so as to optimize business objectives, such as income, rather than IT metrics, such as response times. Therefore, we introduce ...
Knowledge is an important matter for consulting firms − as a resource, as a product or service, and as a trigger for internal value creation processes. Therefore, a strategy for...
Sven Grolik, Dirk Kalmring, Dietrich Lehner, Chiar...
Abstract. Business process (BP) modeling is a building block for design and management of business processes. Two fundamental aspects of BP modeling are: a formal framework that we...
Kamal Bhattacharya, Cagdas Evren Gerede, Richard H...
Business Continuity Management (BCM) is a process to manage risks, emergencies, and recovery plans of an organization during a crisis. It results in a document called Business Cont...