The rapid e-commerce growth has made both business community and customers face a new situation. Due to intense competition on the one hand and the customer's option to choose...
The provision of services has become an increasingly important component of the economy of industrialized economies and the revenue stream for many traditional product companies. ...
This paper describes an approach to detect unknown event patterns. In this context, an event is not only something that happens, but also something that can be analysed. This task...
Alexander Widder, Rainer von Ammon, Philippe Schae...
— Within service-oriented business environments, the non-routine processing of requests requires a greater degree of social interaction and learning in order to achieve an effect...
A critical success factor in Insurance business is its ability to use information sources and contained knowledge in the most effective way. Its profitability is obtained through t...
Andrea Tettamanzi, Luca Sammartino, Mikhail Simono...