Managers and group leaders of a community may not have enough information to help them direct the community development. In this paper, we adopt social network analysis, graph the...
This paper reports the methodologies and findings of research done by the Enterprise Social Learning Architecture (ESLA) Task into learning processes in two diverse environments w...
Through ethnographic research, we document the rise of personal social networks in the workplace, which we call intensional networks. Paradoxically, we find that the most fundament...
Bonnie A. Nardi, Steve Whittaker, Heinrich Schwarz
The so-called social Web has helped to change the very nature of the Internet by emphasising the role of our online experiences as new forms of content and service knowledge. User...
Pierre-Antoine Champin, Peter Briggs, Maurice Coyl...
The process of analyzing and using information is often collaborative in nature especially given the broad and multi-disciplinary tasks that we must support today. Collaboration r...