Massive, multiplayer online role-playing games foster rich social environments. Within the game, players can interact with other players, make friends, create and cultivate new on...
Online communities are extremely popular; yet most of them still rely primarily on text for knowledge creation and communication. This paper describes a graphical webpoll prototyp...
One of the most challenging problems facing builders and facilitators of community networks is to create and sustain social engagement among members. In this paper, we investigate...
Successful online communities have complex cooperative arrangements, articulations of work, and integration practices. They require technical infrastructure to support a broad div...
Travis Kriplean, Ivan Beschastnikh, David W. McDon...
Several years of consulting with online community hosts and managers have highlighted a variety of issues that recur across many online community development efforts. We summarize...
Danyel Fisher, Tammara Combs Turner, Marc A. Smith