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» Study of Web Delivered Services Support Platform
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HPCA
2003
IEEE
14 years 9 months ago
Evaluating the Impact of Communication Architecture on the Performability of Cluster-Based Services
We consider the impact of different communication architectures on the performability (performance + availability) of cluster-based servers. In particular, we use a combination of ...
Kiran Nagaraja, Neeraj Krishnan, Ricardo Bianchini...
TSC
2010
133views more  TSC 2010»
13 years 7 months ago
Semantic-Based Mashup of Composite Applications
—The need for integration of all types of client and server applications that were not initially designed to interoperate is gaining popularity. One of the reasons for this popul...
Anne H. H. Ngu, Michael Pierre Carlson, Quan Z. Sh...
WSC
2007
13 years 11 months ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
IWQOS
2004
Springer
14 years 2 months ago
Topology design for service overlay networks with bandwidth guarantees
— The Internet still lacks adequate support for QoS applications with real-time requirements. In great part, this is due to the fact that provisioning of end-to-end QoS to trafï¬...
S. L. Vieira, Jörg Liebeherr
HICSS
2002
IEEE
101views Biometrics» more  HICSS 2002»
14 years 1 months ago
Launching Multi-modal Interaction on an EC-Site
In this paper we address the weaknesses of current EC applications related to their lack of support for the customer to recognize other people, either other customers or vendors o...
Samuli Pekkola, Jukka Heikkilä, Virpi Kristii...