We consider the impact of different communication architectures on the performability (performance + availability) of cluster-based servers. In particular, we use a combination of ...
—The need for integration of all types of client and server applications that were not initially designed to interoperate is gaining popularity. One of the reasons for this popul...
Anne H. H. Ngu, Michael Pierre Carlson, Quan Z. Sh...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
— The Internet still lacks adequate support for QoS applications with real-time requirements. In great part, this is due to the fact that provisioning of end-to-end QoS to trafï¬...
In this paper we address the weaknesses of current EC applications related to their lack of support for the customer to recognize other people, either other customers or vendors o...