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» Supporting Social Awareness @ Work Design and Experience
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WACC
1999
ACM
13 years 11 months ago
Interoperability as a means of articulation work
The interoperability of systems to support cooperative work requires moving beyond purely technical issues; it also concerns the means and practices that users adopt to articulate...
Carla Simone, Gloria Mark, Dario Giubbilei
CSCW
2006
ACM
14 years 22 days ago
Leveraging digital backchannels to enhance user experience in electronically mediated communication
Rendezvous is a conference call solution that leverages Voice over IP, enterprise calendaring, instant messaging, and rich client functionality to enhance the user experience and ...
Wendy A. Kellogg, Thomas Erickson, Tracee Vetting ...
GROUP
2005
ACM
14 years 10 days ago
Searching for expertise in social networks: a simulation of potential strategies
People search for people with suitable expertise all of the time in their social networks – to answer questions or provide help. Recently, efforts have been made to augment this...
Jun Zhang, Mark S. Ackerman
HICSS
2007
IEEE
129views Biometrics» more  HICSS 2007»
14 years 1 months ago
The Impact of Negative Relations on Performance and Satisfaction in Group Work
This paper reports on a case study conducted to guide the design and implementation of a group support system. Network analysis of student self-reported interactions was conducted...
Ling Xia, N. Sadat Shami, Y. Connie Yuan, Geri Gay
DIGITALCITIES
2001
Springer
13 years 11 months ago
Knowledge-Based Economic Services Supported by Digital Experiments
Successful knowledge-based strategies for organizations require to build digital experiments which combine the power of networked information technologies like the Internet and the...
Dieter Rehfeld, Ileana Hamburg