A framework is described for analyzing keystroke level data from instant messages (IM). This is unlike other analyses of IM which employ server-based logs of messages. This framew...
Links between web sites can be seen as evidence of a type of emergent collaboration among web site authors. We report here on an empirical investigation into emergent collaboratio...
Video conferencing is still considered a poor alternative to face-to-face meetings. In the business setting, where these systems are most prevalent, the misuse of video conferenci...
Several CSCW studies have shown that coordination of work in hospitals is particular challenging, and that clinicians put much effort into maintaining mutual awareness on the flo...
Jakob E. Bardram, Thomas Riisgaard Hansen, Mads S&...
In this paper we outline a typology, which will be useful for those engaged in the design and customization of information systems in healthcare. Drawing on ethnographic case stud...