826 search results - page 15 / 166 » The Modernization of a Call Center |
SIGMETRICS
2011
ACM
12 years 10 months ago
2011
ACM
Modern trading and cluster applications require microsecond latencies and almost no losses in data centers. This paper introduces an algorithm called FineComb that can estimate ï¬...
ICICS
1997
Springer
14 years 1 days ago
1997
Springer
Previous anonymous channels, called MIX nets, do not work if one center stops. This paper shows new anonymous channels which allow less than a half of faulty centers. A fault toler...
WWW
2007
ACM
14 years 8 months ago
2007
ACM
In this paper, we consider a way to represent contact center applications as a set of multiple XML documents written in different markups including VoiceXML and CCXML. Application...
BMCBI
2011
12 years 11 months ago
2011
Background: Automated genotype calling in tetraploid species was until recently not possible, which hampered genetic analysis. Modern genotyping assays often produce two signals, ...
FLAIRS
2001
13 years 9 months ago
2001
GeneralElectric has created case-basedreasoningsystems for remotediagnostics,call center automation,andinternal productivityprojects. CBRapplications havebeenusedto remotelydiagno...