Sciweavers

    826 search results - page 8 / 166
    » The Modernization of a Call Center
    Sort
    View
    EOR
    2010
    147views more  EOR 2010»
    Modeling latent sources in call center arrival data
    13 years 8 months ago
    Modeling latent sources in call center arrival data
    Download  business.gwu.edu
    Joshua Landon, Fabrizio Ruggeri, Refik Soyer, M. M...
    claim paper
    Read More »
    EOR
    2010
    76views more  EOR 2010»
    A stochastic programming model for scheduling call centers with global Service Level Agreements
    13 years 8 months ago
    A stochastic programming model for scheduling call centers with global Service Level Agreements
    Download  www.personal.psu.edu
    Thomas R. Robbins, Terry P. Harrison
    claim paper
    Read More »
    EOR
    2008
    76views more  EOR 2008»
    On the interaction between retrials and sizing of call centers
    13 years 8 months ago
    On the interaction between retrials and sizing of call centers
    Download  home.ku.edu.tr
    M. Salah Aguir, O. Zeynep Aksin, Fikri Karaesmen, ...
    claim paper
    Read More »
    MANSCI
    2008
    86views more  MANSCI 2008»
    Modeling and Analysis of Call Center Arrival Data: A Bayesian Approach
    13 years 7 months ago
    Modeling and Analysis of Call Center Arrival Data: A Bayesian Approach
    Download  home.gwu.edu
    Refik Soyer, M. Murat Tarimcilar
    claim paper
    Read More »
    MANSCI
    2008
    119views more  MANSCI 2008»
    Service-Level Differentiation in Call Centers with Fully Flexible Servers
    13 years 7 months ago
    Service-Level Differentiation in Call Centers with Fully Flexible Servers
    Download  www.kellogg.northwestern.edu
    We study large-scale service systems with multiple customer classes and many statistically identical servers. The following question is addressed: How many servers are required (s...
    Itay Gurvich, Mor Armony, Avishai Mandelbaum
    claim paper
    Read More »
    Explore & Download
    Proceedings Preprints Top 5 Ranked Papers Publications Books Software Tutorials Presentations Lectures Notes Datasets
    Productivity Tools
    International On-screen Keyboard Graphical Social Symbols OCR Text Recognition CSS3 Style Generator Web Page to PDF Web Page to Image PDF Split PDF Merge Latex Equation Editor Sci2ools
    Document Tools
    PDF to Text PDF to Postscript PDF to Thumbnails Excel to PDF Word to PDF Postscript to PDF PowerPoint to PDF Latex to Word Repair Corrupted PDF
    Image Tools
    JPG to PS JPG to PDF Extract Images from PDF Image Converter
    Sciweavers
    About Community Cookies Privacy Policy Terms of Use

    Copyright © Sciweavers LLC, 2009-2024, USA.