This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
For many companies, the strategic as well as the organizational fit of their information systems is a pivotal factor for staying competitive. At the same time, there is an increas...
We consider a multiagent resource allocation domain where the marginal production of each resource is diminishing. A set of identical, self-interested agents requires access to sh...
In the knowledge economy, a firm's intellectual capital represents the only sustainable source of competitive advantage. Intellectual capital manifests itself, predominantly,...
What is the career path for a performance analyst? A capacity planner? Most technicians paid their dues in the trenches of systems programming or operations. Having done it all, t...