The search for relevant information is often hindered by the initial difficulty in formulating precise requests, and because much knowledge is actually tacit and thus not easily ac...
This paper describes the implementationof a decision support systemthat helps non-technicalfront-line reception staff handle complex enquiries on a wide range of local government ...
Abstract: In a virtual university, advanced support for all aspects of handling assignments is needed. Homework assignments are particularly in need of help because communication b...
This paper presents a multi-domain information extraction system. The overall architecture of the system is detailed. A set of machine learning tools helps the expert to explore t...
We describe an electronic guidebook prototype and report on a study of its use in a historic house. Supported by mechanisms in the guidebook, visitors constructed experiences that...
Allison Woodruff, Paul M. Aoki, Amy Hurst, Margare...