When gathering feedback about an envisioned system, prototypes communicate design ideas to user groups. However, it is unclear how user responses are affected by prototype format....
Katherine M. Sellen, Micheal Massimi, Danielle M. ...
Interaction techniques that require users to adopt new behaviors mean that designers must take into account social acceptability and user experience otherwise the techniques may b...
Purpose – The purpose of this paper is to evaluate Help features in digital libraries and identify problems related to their design. Design/methodology/approach – This study s...
Wikipedia’s article discussion spaces (“Talk pages”) form a large and growing proportion of the encyclopedia, used for collaboration and article improvement. So far there is...
Jodi Schneider, Alexandre Passant, John G. Breslin
As a more diverse population of users moves online, understanding how to help those groups work together and leverage their diverse skills poses a significant challenge for human-...