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ATAL
2007
Springer
13 years 11 months ago
Strategy recommender agents (ALEX) - the methodology
Agents for Alignment into strategy Experience (ALEX agents), a type of recommender agent (RA), are proposed here as a means of helping employees to perform tasks in line with the ...
Ronald Uriel Ruiz Ordóñez, Josep Llu...
WSC
1998
13 years 9 months ago
Using Simulation in Call Centers
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Vivek Bapat, Eddie B. Pruitte Jr.
ISMAR
2002
IEEE
14 years 17 days ago
Alternative Tools for Tangible Interaction: A Usability Evaluation
In this work we compare an in-house designed Tangible User Interface (TUI) with three alternative single-user tools through an empirical investigation. These three alternative too...
Morten Fjeld, Sissel Guttormsen Schär, Domeni...
CSCW
2002
ACM
13 years 7 months ago
Articulating User Needs in Collaborative Design: Towards an Activity-Theoretical Approach
This paper analyses the collaborative design of a high-technology product, a neuromagnetometer used in the analysis of the activity of the human cortex. The producer, Neuromag Com...
Reijo Miettinen, Mervi Hasu
IMC
2009
ACM
14 years 2 months ago
Modeling user activities in a large IPTV system
Internet Protocol Television (IPTV) has emerged as a new delivery method for TV. In contrast with native broadcast in traditional cable and satellite TV system, video streams in I...
Tongqing Qiu, Zihui Ge, Seungjoon Lee, Jia Wang, J...